Trillium Nord Privacy Policy

Trillium Nord is an owner-led retreat project in the Mad River Valley of Vermont, managed by Aguyda Mellen LLC. This policy explains how we collect and use information submitted through this website, including Voyager early-access forms, Sanctuary stay requests, Lodge membership-interest forms, and future Trillium Nord text-message signups.

Information We Collect

We may collect your name, email address, mobile phone number, desired season, approximate dates, guest count, stay request details, membership-interest details, message preferences, marketing consent, SMS consent, and notes you choose to submit. We also store technical submission records such as a hashed IP address, user agent, source page, Turnstile verification status, and the time of submission.

How We Use Information

We use this information to respond to inquiries, manage the Voyager early-access list, review Sanctuary stay requests, understand Lodge membership interest, send requested email or text updates, protect forms from spam and abuse, maintain an internal lead database, and prepare for future booking invitations.

Text Messaging Privacy

If you provide a mobile phone number and separately opt in to text messages, we may send recurring automated text messages about Voyager early access, stay-request follow-up, launch timing, availability invitations, and local stay updates. Message frequency varies, up to 4 messages per month. Message and data rates may apply. Reply STOP to cancel and HELP for help.

We do not sell or rent mobile phone numbers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except service providers that help us deliver and operate the messaging program.

Service Providers

We may use service providers such as Framer for website hosting, Cloudflare for Workers, D1, and Turnstile, Resend for email, Twilio for SMS if activated, and Hospitable for future booking operations. These providers may process information only as needed to provide services to Trillium Nord.

Bookings And Payments

This website does not currently process live bookings, deposits, stay payments, shopping checkout, or paid memberships. If a booking platform is added later, booking, payment, and guest portal information may be handled by that booking provider under its own terms and privacy practices.

Your Choices

You may unsubscribe from marketing emails using the unsubscribe link in those emails. You may opt out of text messages by replying STOP. You may contact us to request help, correction, or deletion of submitted information.

Contact

Questions can be sent to hello@trilliumnord.com.